FAQ About Our Stock Private Label and Custom Private Label Products and Services:
1- Minimum order:Packaged = 50-100 units PER PRODUCT as packaged in jar or bottle as shown on our website (on each product page) for a good number of our stock private label products (not all of them, you will be able to see whether we offer 50 units as a minimum on product page itself.
Bulk = 1 gallon PER PRODUCT
Packaged products are ONLY offered at the 100s of different types of bottles and jars, each product may display different type of packaging, whether the product is a cream, serum, oil or gel, you can NOT change the packaging at any quantity less than 5,000 units PER PRODUCT, PER SCENT, PER COLOR. You can send your own packaging when you order 5000 units PER PRODUCT, PER SCENT, PER COLOR.
You can buy in bulk and either fill at your facility or send to a contract filler as well.
It is easy to fill at your facility, there are small single head semi automatic machines that are very affordable, many of our clients have been using such machines and were able to add more and more products to their brands.
You can buy one gallon and fill 120+ units of 1 oz size at very low cost on our website and fill it yourself, check the below machines, they are affordable and work very well, just make sure to ask the supplier to send you 110v not 220v and make sure the electrical plug is a US plug, click here or click the banner below to find an affordable filling machine.
2- Labeling the jars and bottles:
We can ONLY apply labels for orders of 5,000 PER PRODUCT, PER SCENT, PER COLOR, for any order less than 5,000 units, we will ship the jars/ bottles without labels, you simply need to order your labels and apply them yourself or send to a contract filler to do this service for you. You can buy labels from https://www.onlinelabels.com or Avery https://www.avery.com/custom-printing/labels/usage/?category=health-and-beauty or https://www.stickeryou.com/en-ez/products/product-labels/614 or any label company of your choice, simply measure your jar or bottle and order yourself, or send them the jar/ bottle and have them customize the labels for you. For label designs, you can find affordable, great label designers here
Label cost can vary between $0.05-0.07 per label for 10,000 labels to $0.70-1+ per label for 50-250 labels, all depend on your label design, colors used, label size. Of course the cost of labels is somehow high for 50 units orders. this is acceptable for our small/ startup clients, once your business picks up, you will be able to reduce the cost of labels by ordering larger quantity.
3- Individual Box Printing
We don't offer boxes, but you can check some of best boxes suppliers that have low minimums and offer great prices. We can only offer assembly services of boxes for 5,000 units PER PRODUCT, PER SCENT, PER COLOR
4- Prices on our website:
All prices are FOB from one of our facilities. If you are buying from the website, the final shipping cost you pay when you check out for any order of 50 units per product and more, may not be the final shipping cost, the final cost could be less or more and will be determined at the time of the shipping, we do our best to get the lowest shipping cost for all customers, we can't determine the EXACT shipping cost before your order is finished and ready to go.
5- Lead times:
Samples order lead time 1-3 weeks.
Actual orders lead time (any order for 10+ units per product and all bulk orders by the gallon) = approximately 6-8 weeks and may extend to 10-12 weeks if there are issues with packaging availability due to COVID19.
Lead time starts from the day we get the payment on the invoice + all materials, labels, boxes and everything else related to your order. Also lead time starts from the day we get all your signature on all formulas approval forms and the invoice.
6- Payment terms: In general 100% in advance by wire transfer, no exception. We may accept other payments terms such as 50% in advance and balance before delivery for clients we already worked with for a certain period of time and at specific sales volume.
7- Samples ordering: you can order samples on this website if product offered as a sample and can be ordered or you can email us the list of samples you are interested in and your address so our sales team can send you the total cost. Only 2 units PER PRODUCT of samples IS ALLOWED.
Online samples ordering is for US customers only, international customers need to email us with the samples they are interested in purchasing with their address we will then email them back with the final cost.
8- Getting prices for all items or getting ingredients for all items: we get emails asking us to send catalogs or PDF files on 400+ stock private label items, prices and full ingredients list, we do NOT offer such catalogs or files, you can simply navigate through the website of the products you are interested in and you can find the prices on each product, if a product have no prices please feel free to email us. In regard of full ingredient list for 200+ products we will not post them online, you can simply email us to get this info, we will need your full company name, your full name, your address, your website, your phone # in order to release this info.
9- Copy any content or text or products descriptions or products benefits from our website is PROHIBITED, as a private label, you buy the products from us and label them under your own brand/ logo, you are required to do your own marketing, your own product descriptions and benefits based on the product ingredients. Everything on this website/ on all of our social media or online/ offline contents are COPYRIGHTED, you are not allowed to copy the products names or make similar names or copy the products information/ descriptions, benefits, and everything else.
10- Final shipping cost for any bulk order of 1 gallon or more and for packaged products order of 50 units or more will be emailed to you at the time of shipping, the initial shipping cost you will pay at the checkout when you place your order is not the final shipping cost, we will only know the actual/ final shipping cost when your order is done and ready to ship.
SOME OF THE MOST POPULAR QUESTIONS WE GET:
Can I get more info? we probably get 100s of such emails every week, we don't have more info to send out, you can simply navigate through our website and read this FAQ page to understand more.
I sent email few days back but no one answered me: We try our best to answer customers within 24-48 business hours, if your question is answered on this page or if it is already answered on the product page, we may not be able to prioritize the response to your email, we ask you kindly to read this page first.
What is your minimum order?: this is the most popular question and surprisingly enough it is answered on almost EVERY product page and again on this FAQ page.
How do I design my label? it takes time and effort for each startup company to do their own brand design or what it called BRANDING, it is the most exciting time for every new entrepreneur, you can visit our Pinterest board to get some inspiration or join us on instagram @
What Products Are In High Demand Right Now?
We can simply say that skin care mud masks, glow mask, skin scrubs, face serums are in very high demands from our private label products and white label buyers.
What Items Sell Best On Amazon and What Works Best for Amazon Private Label?
Some of our products are best sellers of private label products on Amazon , as one of the best private label manufacturers in North America we continue to bring more innovations and white label products ideas.
Two of most frequent questions we get:
- What products are in high demand right now
- Best products to sell on Amazon
Top Amazon products are those products that are sold as amazon private label not the well known brands.
How Do I Start My Own Makeup Brand or Skin Care Line?
It is maybe known that starting a private label cosmetics line may get costly, however, our approach makes it easy for you to start with a low budget, our low minimum offers can get you started with less than $1,000, here is a link for an article that can answer other question such as how much does it cost to start a makeup line
Do You Need a License To Sell Skin Care Products?
Anyone can sell cosmetics and skincare, you don't need to have a specific license to sell other than your own business license which you can get easily from the chamber of commerce at your city, we don't require you to send us a copy of this license unless the products are under professional category (coming soon), you can order any product from our website and sell in your store, on your website ...
How Do I Determine The Retail Price Of My New Brand Products?
Many startups and small business struggle to understand how to price their new products under their own private label or white label or logo, some even look at companies that sell at Sephora or high end department stores or even Amazon or Wal-mart ... and compare their products prices to these companies. The one thing that any new startup in cosmetics need to understand that if you are only able to order the very low minimum of for example packaged products we sell at 50 units and the price for the 50 units is $9.00 per unit (which does not include the label cost or box cost, if you will be doing a an outer fancy box), lets say that the final cost is $11.00 per unit and a similar product sells on Amazon for $19-21, you would be thinking that how can I compete? in this case, you need to remember that the seller on Amazon normally buys at volume, may be 10,000 unit or even 100,000 units at once which allows them to get a low price for their product, that could be around $3-4 and they market it up at $19-21, also we have noticed some Amazon sellers who actually sell volume, their profit margin maybe few cents or some may not even make profit at all, their technique is go for the whole picture, they may offer 30+ products and at the end they are retaining customers, they possibly opt to get even on a product or two or even 3, but at the same time they are building their customer base.
When you are a startup or a small company that buy at 50 units of 250 units or even 1000 units, you need to think about branding first, you don't have to copy others, you can brand your product differently and sell at different markets, higher end or through social media/ salons/ spas .. instead of selling your product at $19-21, you can possibly sell it at $40-200, which is why we have launched high end packaging, so our smaller clients can sell their products at higher prices.
Here an example on how much profit you can do:
Cost of 50 units at $9.00/ per unit = $450
Additional cost (labels, boxes) = will vary, you don't have to make a box for such small quantity or if you are a start up = $1 x 50 = $50
Total cost of 50 units of product = $500
Retail Price = $38
50 units at $38 = $1,900
$1,900 - $500 = $1,400 profit for only 50 units of one product, if you have 5 products that you bought at 50 units x $9 per unit = $1,400x 5 = $7,000 for only 250 units (50 units per product, 5 products total)
Other very popular question we receive: the price of the product at 50 units is higher than the retail price at Wal-mart or CVS = again, sellers who sell to Wal-mart, Target, CVS or mass market, buy in huge quantities, they do not buy 50 units, their profit margin maybe by the cent, $0.10 or $0.30 per unit max. The products we have as stock private label are NOT mass market products, plus most mass market products are made in China not US.
Custom private label products are the products that are made custom for you based on your specifications:
For custom formulas, we charge $1500-$3000+ per product chemist fee. It will require two months to develop a sample for you, and only after you pay the fee in advance of the work. Once you approve of the sample, it requires another three months to pass stability testing. Upon passing stability, it requires from six to eight weeks to receive your first order, and this too depends upon when we receive labels and package. Minimum orders for custom formulas range from 5000-10000 per product.
Documents and certificates:
Documents we provide for free for customers who order products: (takes 1-4 weeks)
1- Certificate of Analysis (CofA), we are sorry we can't provide certificate of analysis for customers that have not ordered yet since the the CofA must be produced per bulk per your order.
3- Ingredients list (you can request ingredients list before you order products but we will need your full name, your actual company name, company address, company phone #, company website.
Other Documents we MAY provide for a FEE for customers who order products:
1- Certificate of Free Sale (CFS), this certificate cost $150 and is produced by the Los Angeles Chamber of Commerce, you MUST have the products done to be able to get these certifications, we understand that some countries will not allow you to import products without this certificate but to be legally in compliance, your products, your brands must be sold freely in the United States of America to be able to get the CFS, check this link here to learn more, https://2016.export.gov/california/sanfrancisco/qa/cfs/index.asp
2- Other documents and certification needed per country, we may or may not be able to provide you, we will be happy to help you as much as we can, we have helped many customers to get EU and other countries registration, the process is not easy but this is not something a manufacturer must do, it is the responsibility of the client to do their own research and educate themselves on what is needed to import products to their countries and same thing applies for US companies to export to other countries and for this reason and to make help our customers we have partnered with several consultants that we can refer you to, they will be happy to help you get all the files required for your country, these consultants charge their own fees and are not part of our company, feel free to email us. Read more about regulatory for cosmetics
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